Post
by hatcher » Sat Mar 31, 2012 10:17 am
Must say I was extremely upset with the free Lego build thing they were doing today. Obviously it might have gone better at other TRU''s, but it was close to an epic fail at mine.
Get there early because I have to pick my daughter up at 11:30. There are already about 15 families in line. At every one of these events they've had in the past they've pre-bagged all the parts you need and just hand them out to you as you get there, so you can either build it there or leave. Well, this time they have all the parts in boxes. Each box has a number on it telling you how many you need to get to make the model. So, 11 rolls around and they they start giving each of the kids in line a bag to collect their parts. Great I think, I can get the parts and get out of here in time to get my daughter. Well, that's where the problem started. Behind the parts, they have a table set up with the instruction sheets on it. With about 6 kids in front of me, they stop letting people take parts. Turns out, they want you to build it on this table, and the table, which is pretty small, is full up. There are now about 100 people in line behind me, so I know that if I leave to get my daughter, there will be none left before I get back. I ask if I can just take the parts I need and leave. Nope, they want you build it there. Well, I had to leave to get my daughter and had to bail. We left with nothing.
I was pretty pissed off, and my son was majorly upset.
I've been to about a dozen of these things at this store over the years and they are always well attended. What moron decided to allocate a table that could only handle maybe 12 kids and parents at a time and then tell the other 100 people to just chill out and wait for them to finish building? And what's the point of making you build it there? You are still letting the kids take the lego home so what does it matter if it leaves in a baggy or assembled? And another thing, they set up so close to the entrance, that by the time I gave up in frustration and left, the line was backed right up to the door. Not really easy to get in.
I am seriously considering writing a letter of complaint to the manager, but I know it would just get tossed in the trash.
Morons, all of them.
Who is General Failure and why is he reading my hard disk?